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Home
Care Corner

Home Healthcare
Management & Practice Journal
“Questions
to Answer for Improved Strategic Planning” was co-authored by Richard
Chesney, MBA, and Merrily Orsini, MSSW, and is featured in the October
issue, Home Health Care Management & Practice 2009 21:432-435.
There is a charge for downloading this article, but it can be found here.
Interested in hearing from Merrily
Orsini more than once a month? Check out MerrilyOrsini.com
for her strategic marketing tips, insider perspectives and updates on
her speaking engagements.
Are you on Facebook, Twitter or
LinkedIn? Follow Merrily Orsini on each and have updates delivered
right to your desktop! Where in the world is Merrily? Become a fan!
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Merrily Orsini on:
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About
corecubed

At corecubed,
we tell a client’s story to help them sell a product or service. Our
specialty is monthly marketing communications.
corecubed has
a special niche in servicing businesses that offer products or services
that are considered “at need”, meaning that the consumer may not be
interested in the product or service until the need arises. The MOSTSM program is a prime example
of the strategy, now serving home care and home health care companies
across the USA. Visit MOST for Your Marketing for more
information.
Introducing
MOST lite

Our grab
bag approach with MOST lite allows a member to
choose four items out of all the MOST offerings. It is the perfect way
for
start-up agencies to begin building an arsenal of marketing materials,
and for
established agencies looking for a way to stand out from the
competition,
without a large monthly cost. MOST lite provides professional,
educational
monthly marketing communications that are branded to a member’s agency
and
focused on their referral sources as well as potential clients.
Choosing from a
range of items from personalized eNewsletters to monthly Web site
banners, MOST
lite gives its member agencies a proven way to compete at a more
affordable
(lite) price!
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Visit
other corecubed
Web sites
 www.most4yourmarketing.com
is a geographically specific, high end turn-key monthly marketing
communications
program designed to supplement the work of a direct field marketer,
targeted at
home care and home health agencies.
www.markethomecare.com
offers specific and targeted marketing, operational and training
products to
home care and home health
care agencies and geriatric
care managers.
www.merrilyorsini.com shares appearances, articles and
insights by Merrily
Orsini, Managing Director of corecubed
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Horror
stories from the land of do-it-yourself marketing
As
we enter the season of jack-o-lanterns, rubber masks and haunted
houses, we thought this might be an opportune time to petrify you with
some marketing tales of terror. No, these yarns don’t involve zombies,
headless horsemen or radioactive sludge monsters from the Black Lagoon.
Our heart-stopping, bone-chilling tragedies are populated by businesses
that embark on ill-fated efforts to self-market their services with
poorly designed plans and materials, or go cheap with the belief that
all marketing services are equal, resulting in disappointments and
money wasted.
Now don’t get us wrong; there are options out there for companies that
want to take the do-it-yourself approach, such as books, Web sites –
even instructional videos. These resources can be helpful if the
business is using them for self education and not external promotion.
Thinking one can learn all there is to know about marketing from a
self-help course is like thinking one can climb Mt. Everest with a few
hours of hiking training.
Think of it instead as goal setting. If the business was climbing a
mountain (the equivalent of trying to launch a campaign or create
strategy), doing it alone could be accomplished if the goal was
climbing Camelback Mountain, or selling to a small crowd at a local
event. It could be done. If, on the other hand, the business was trying
to compete with a larger market, then attempting to create an
all-encompassing marketing strategy without professional help is … well
… a little like trying to climb Mount Everest without a guide, sherpas,
an oxygen mask, a tent or any supplies.
The stories below outline a number of bad mistakes in marketing:
mistakes that nightmares are made of, if you own or run a business.
These are mistakes that can be avoided with the right marketing partner
as your guide so that marketing dollars are well spent, strategic,
measured for results and effective. If you want to scale a high peak,
then do so only with a good partner whom you trust and who takes the
time to know your company and your business.

Mean what you say and say what you mean:

When a Miami t-shirt maker printed shirts in Spanish to market the
Pope’s visit, the slogan, “I saw the Pope” was mistranslated into “I
saw the potato.” Needless to say, he did not sell many t-shirts to a
highly religious population wanting to remember their visit by the
Pope. Pepsi had a similar problem in China when its slogan, “Come alive
with the Pepsi Generation” became “Pepsi brings your ancestors back
from the grave,” when translated for the Chinese market. And then there
was the client who tried to save some money by hiring an off-shore firm
for writing customer service articles. The articles were
intended for proper customer service phone etiquette; however, they
were rife with phrases such as "So don't ruin the whole process by
being too cruel on the line. Be as friendly as you can, even though the
customer is pissing you to death."
The problems stem from a lack of understanding of both the language and
the culture involved, and from someone trying to cut corners and do
marketing on the cheap.

What
the do-it-yourself articles don’t tell you…

There are a lot of articles and Web sites that espouse the thrill of
creating your own marketing materials, but they often fail to paint the
whole picture. While they can provide a general idea of the do’s and
don’ts of creating a brochure, they’re not big on specifics; nor do
they address the underlying effectiveness of creating a strategy that
targets the market, creates the messages, marries those messages with
visuals that drive it home, and finds the channels that work best to
reach the target audience for the product or service. Simply said, if
you want a professional job, you need to hire a professional to do
it.

Halloween
IV: Marketing stunts that died a grisly death…
WKRP’s
Thanksgiving turkey drop (http://www.kewego.com/video/iLyROoafYtDe.html)
may go down as the world’s most notorious (albeit fictional) failed
promotional idea, but some REAL companies are giving the radio station
a run for its money. Snapple’s attempt to erect the world’s largest
Popsicle came close. So did the two streakers who raced through a New
Zealand rugby match wearing nothing but the Vodafone logo. If only
cooler, more professional heads had prevailed, maybe these tragedies
could have been averted…
Interested in seeing some additional failed
stunts?

Don't
be afraid to leave it to the pros
You may
be thinking about taking a do-it-yourself approach to your marketing
because you’re wary of the cost of hiring a professional. But what
means more to you: the money that you pay for a professional marketing
company, or the amount of money that you net at the end of the day?
Most savvy business owners would say the latter. When it’s all said and
done, professional marketers help you reach more consumers with a
message that is much clearer and more effective. That translates into
increased revenue.
An amateur marketing strategy simply won’t cut it in today’s
competitive world. Let corecubed
find the best way for you to go to market, and on your budget to boot.
Let us open the door for you to greater results and happier clients.

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"The difference
between the almost right word and the right word ... [is] the
difference between the lightning bug and the lightning."
Mark Twain
"To sound like
an expert, hire one."
Harry Beckwith
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corecubed.com
800.370.6580 x1
info@corecubed.com
© 2009 corecubed
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